1. Statutory Compliance & Core Governance
Sankari Arthika FinTrack ("we," "our," or "the Platform") manages user data under the fundamental tenets of storage limitation, operational transparency, and regulatory compliance. We retain personal and financial records exclusively for the duration necessary to deliver credit tracking features, enforce anti-fraud measures, and meet statutory preservation mandates established under Indian legal frameworks, including the Digital Personal Data Protection Act (DPDPA), 2023, and directives from financial regulators. Once the defined purpose is completed or the legally required retention window expires, stored records are permanently erased from our active databases or subjected to irreversible anonymization. For complete details, please visit our main Privacy Policy: https://www.sankariarthikafintrackcom/privacy-policy.
2. Data Classification & Retention Timelines
To ensure complete clarity regarding our storage lifecycle, user data is grouped into distinct operational categories with the following preservation timelines:
- Account Identity & Compliance Credentials
- Encompasses verified phone numbers, registered email addresses, emergency contacts, and assigned User IDs. These records are active during your usage of the Platform. Following account closure or deletion, essential identity logs are migrated to an encrypted compliance archive for up to three (3) years to satisfy mandatory Indian statutory and financial audit requirements.
- Financial Dashboard & Preference Profiles
- Covers user-configured display settings, statement parsing outputs, transaction tags, and alert preferences. These profiles are retained for up to three (3) years from your last active login session to facilitate account restoration should you choose to reactivate your profile.
- Technical Performance & Security Diagnostics
- Includes crash trace logs, app error reports, device environment profiles, and hardware fingerprints. Kept for a maximum period of one (1) year from the timestamp of collection, after which records are automatically purged from our servers. These metrics are used strictly to remediate software defects, optimize performance, and defeat automated bot attacks.
3. User Erasure Rights & Deletion Protocols
We provide transparent avenues for users to exercise control over their personal data retention:
- User-Initiated Account Deletion
- You retain the legal right to request the complete removal of your personal information. You can lodge a formal request by sending an email from your registered address to business@sankariarthikafintrack.com. Our privacy response team will verify your identity and process the complete erasure of non-statutory records within fourteen (14) business days.
- Automated Inactive Profile Cleanup
- In adherence to data minimization standards, accounts with no recorded login activity or session history for twelve (12) consecutive months are automatically flagged for removal. A notification will be issued to your primary contact channel thirty (30) days prior to the permanent purge.
4. Support Channels & Grievance Contact
If you have inquiries regarding our data preservation periods, wish to initiate a formal data erasure request, or require privacy assistance, please reach out through our official channels:
- Official Website:
- https://www.sankariarthikafintrack.com
- Privacy Policy URL:
- https://www.sankariarthikafintrackcom/privacy-policy
- Privacy & Support Email:
- business@sankariarthikafintrack.com
- Response Commitment:
- We guarantee an official written reply to all verifiable privacy requests within seven (7) business days.